Frequently Asked Questions

Q: What should I do before my first appointment?
A: Be sure to arrive about 10 minutes early to fill out intake paperwork, or fill out the emailed copy before your appointment.

Q: Does this office accept insurance?
A: Functional Flexion is currently accepting Regence Blue Cross Blue Shield, HSA and MVA claims. We are hoping to be in network with more insurance providers soon! Check back for updates!

Q: Are there any discounts?
A: Yes! We offer a 10% discount for active duty and veteran military service members (any branch), and
first responders (Paramedics and EMTs, Firefighters, Flight Nurses, Life Flight Pilots, Dispatchers, and Law Enforcement).

Q: Does this office have after hours appointments?
A: After hours, weekend and urgent appointments are scheduled based on the therapist’s availability, and are subject to a 10% service fee.

Q: Are there any other deals?
A: Yes! We offer a rotating promo monthly, and occasionally we will have additional deals for certain times. Follow us on social media for promo announcements and details!

Q: Does this office see kids?
A: Yes we do see pediatric clients, Jordan owner and lead massage therapist has several years of experience working with children with a variety of ailments that affect the muscular system. However, we require a parent or guardian to be present for all services for clients under the age of 18.

Q: How does the referral credit work?
A: When you refer a friend, be sure they put your name in the “how did you hear about us” section of the intake form, or mention your name and a $10 coupon will be added to your account. Referral coupons do not “stack”, one coupon per service may be used, however these coupons never expire.

Q: What should I do after my massage?
A: Be sure to drink plenty of water, don’t do anything too strenuous and take it easy for the next 24 hours.

Q: Is massage painful?
A: Parts of massage may cause temporary discomfort, but not permanent pain or injury.

Q: Is bruising normal after cupping?
A: Yes, bruising is part of the healing process and an expected result from cupping. Bruising should subside within 3-7 days generally.

Q: How often should I get a massage?
A: Many people choose to get a massage every 2-4 weeks, however this is very dependent on the person and the conditions which they are treating and the goals they want to achieve. Talk to your therapist about your treatment plan for the most beneficial recommendation.